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How to Manage Diversity in the Workplace

Managing diversity in the workplace presents employers with a number of challenges. However, these challenges can be easily managed by employers promoting a culture of tolerance and open communication. Below are our top tips for managing diversity in the workplace.

Treat each employee as an individual

Avoid making assumptions about employees from different backgrounds. Instead, look at each employee as an individual and judge successes and failures on the individual’s merit.

Prioritise communication

To manage a diverse workplace, organisations need to ensure that they effectively communicate with employees. Policies, procedures, safety rules and other important information should be designed to overcome language and cultural barriers by translating materials and using pictures and symbols whenever applicable.

Encourage employees to work in diverse groups

Diverse work teams let employees get to know and value one another on an individual basis and can help break down preconceived notions and cultural misunderstandings.
Base standards on objective criteria

Set one standard of rules for all groups of employees regardless of background. Ensure that all employment actions, including discipline, follow these standardised criteria to make sure each employee is treated the same.

Be open-minded

Recognise, and encourage employees to recognise, that one’s own experience, background, and culture are not the only with value to the organisation. Look for ways to incorporate a diverse range of perspectives and talents into efforts to achieve organisational goals.

Recruitment

To build a diverse workplace, it is crucial to recruit and hire talent from a variety of backgrounds. This requires leadership and others who make hiring decisions to overcome bias in interviewing and assessing talent. If organisations can break through bias and hire the most qualified people, those with the right education, experience and skill sets, a diverse workplace should be the natural result.

Policies and Practices

Organisations that embrace diversity also need to ensure that there are policies and practices in place to protect employees’ rights and stay compliant with government regulations.

Zero-Tolerance Policy

Having a diverse workplace means that jokes and comments about a protected characteristic need to be met with zero-tolerance enforcement. Policies should be put in place to handle misconduct and communicate to employees that this type of behaviour will not be tolerated. Organisations also need to make sure they have a formal complaint policy, so employees know how to report misconduct within an organisation.

Training

Employees need to be aware of how to coexist with a diverse range of people, as well as be conscious of cultural sensitivity. Training can help an organisation manage diversity in the workplace by helping employees become more self-aware, which plays a vital role in helping employees understand their own cultural biases and prejudices.

If you need any help and advice in relation to the above, please do not hesitate to contact me or the employment team on 0113 350 4030 or at hello@scesolicitors.co.uk.

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SCE Solicitors is a boutique employment law practice based in Leeds which advises clients nationwide.  Please note that the information in this blog is to provide information of general interest in a summary manner and should not be construed as individual legal advice. Readers should consult with SCE Solicitors or other professional counsel before acting on the information contained here.

Emma Roberts

Trainee Solicitor at Sce Solicitors Ltd
Emma is a trainee solicitor at SCE Solicitors. Emma commenced her training contract in September 2018 and is currently working in the employment law department assisting director Samira Cakali. Emma also assists in the running of the firm’s myHR service where she can support you in the day-to-day management of your staff.
Emma Roberts

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Emma Roberts

Emma is a trainee solicitor at SCE Solicitors. Emma commenced her training contract in September 2018 and is currently working in the employment law department assisting director Samira Cakali. Emma also assists in the running of the firm’s myHR service where she can support you in the day-to-day management of your staff.

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